Shipping information
Shipping Information for Comofit
At Comofit, we are proud to offer you free shipping on all orders because comfort shouldn’t come with extra costs!
Let’s Get Your Order Ready
We need 1-3 business days to prepare and dispatch your order. Once handed over to our shipping carrier, your package will be on its way to your doorstep. During busy seasons or holidays, processing times may extend to 7 business days, but rest assured, we’re working hard to get your order out!
How Long Until It’s Yours
Delivery times depend on your location. Here’s what you can expect:
- 🇺🇸 United States: 5–10 business days
- 🇨🇦 Canada: 7–15 business days
- 🇬🇧 United Kingdom: 7–15 business days
- 🌍 Other Countries: 10–20 business days
Keep in mind that holidays, peak seasons, or customs delays might slow things down a bit. We appreciate your patience!
Check Twice, Ship Once
Please double-check your shipping details at checkout. Mistakes or incomplete addresses can lead to delays or cancellations. If there’s an issue, our support team will reach out via email within 3 business days. If you realize there’s an error, email us at Hello@comofit.com within 24 hours so we can try to fix it for you.
Sometimes Delays Happen
We know you’re excited to get your order, and we do our best to ensure speedy delivery. However, external factors like weather, transportation issues, or customs delays can occasionally slow things down. While these situations are out of our control, we’ll keep you informed and help resolve any issues.
What If Your Package Gets Lost
Lost or stolen packages are rare, but we’re here to help if it happens! Contact us at Hello@comofit.com, and we’ll work with the courier to resolve the issue. We also recommend filing a claim with the courier. While we aren’t liable for lost packages, we’ll do everything we can to assist and may offer a replacement depending on the situation.
Shipping Policy Updates
We’re always looking to improve, so this Shipping Policy may be updated from time to time. By shopping with Comofit, you agree to our latest policy. Check back here for any updates, and if you have questions, email us at Hello@comofit.com.